Transforming Chaos into Clarity

As a Systems and Workflow Strategist, I specialize in turning your business’s complex and chaotic operations into streamlined, efficient processes. Whether you’re experiencing rapid growth, in the midst of building your team, or already managing a team but struggling with disorganized systems, I’m here to help you bring order to the chaos.

Here’s What I Do


Smart Systems

Do you have your business systems and processes documented? If you’re ready to scale your business, or empower your team, having clear, accessible guidelines to ensure consistency, and optimal performance is key. Starting with an assessment, we’ll establish the core systems you need to prosper!


Data Empowered

Are you getting the right information to make informed business decisions? Whether it’s about marketing, revenue, expenses, or team, let’s take the guesswork out of your business. We’ll plug your money leaks, and simplify your numbers so you are empowered to implement strategies that bring in more revenue.

Helped me thrive and succeed even through the pandemic.

“I’m a female entrepreneur and business owner – and I’m not much of a tech person. Nicole has been instrumental in giving me the confidence to put my business – and myself – online on a variety of platforms. This has helped me thrive and succeed even through the pandemic, as I was able to reach a wider audience across the globe at a time when travel was impossibly difficult.

Nicole has guided me and given me much needed advice and suggestions, and her feedback is always constructive, valuable and presented in such a way that even a non-tech savvy person such as myself is able to understand and, more importantly, take action immediately. Nicole’s professionalism, integrity, kindness and her honest desire to see others succeed are truly inspiring.”

Susanne Schutz, Chinese Metaphysics Master

Hi, I’m Nicole!

After moving from Australia to Hong Kong in 2004, I contemplated whether I would go back into a corporate learning and development role, or create a business that allowed me flexibility on where I worked, and when I worked. I chose the latter, and fortunately for me, I created a business that was able to ride the waves of a global pandemic. In fact, when the pandemic hit, I was the first port of call for many of my clients and contacts, who needed to pivot from offline to online.

I’ve helped clients implement practice management systems that allowed their customers to book and participate in online physio, psychological, and coaching sessions. I’ve coached clients to create online courses, with my team developing their learning management system. And I’ve provided strategies for clients to create membership sites, eCommerce stores, and how to utilise the world of the Internet to offer their services online.

Today, I live in Vancouver, Washington, and my mission is to help service-based SMEs to work smarter, not harder. I work with business owners and their teams to create clear and concise standard operating procedures, as well as visually dynamic and easy to read business dashboards.

Whether you’re needing better systems, or to sort through the data overwhelm, trying to do it all yourself can be exhausting. Working with someone outside of your business can provide new perspectives, and bring new energy to your projects.

Ready to invest in the growth of your business? Let's talk.

Work With Me

If you're in need of a Virtual Assistant, feel free to explore our services at Bauhinia Solutions


Vancouver, Washington, USA (PST): +1 360 381 3117

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